I happened to buy a product and that failed in a day. It was unfortunate that the first piece he shipped had some issues. but, that can happen to anyone. However, the seller replaced it without any hastles. I liked the way he treated me as a customer and showed faith is what i was saying. He provided an excellent customer service. Even the product was great and was as described. I have added this seller to my preferred seller and look at this shop first whenever i need to buy anything.